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Mahal Merchant Dashboard designed by Efrat Al Ahad

Published October 24, 2026 by Efrat Al Ahad


The story of creating Mahal

A small shop owner in Jeddah finishes the day and asks three questions:

→ How much did I sell today?
→ Did that 310 SAR payment go through?
→ When does the money reach my bank?

Most dashboards bury these answers in tables. So I designed Mahal (محل), a merchant dashboard concept for small shops in Saudi Arabia.

It’s a web app, designed Arabic first, not translated at the end.

What I focused on:

1️⃣ Today at a glance. Sales, transactions, payments still processing and refunds, all on the home screen.
2️⃣ A payout you can follow. A status tracker and a breakdown (sales, fees, refunds, net), so “where is my money?” is never a support ticket.
3️⃣ Statuses you can’t misread. Paid, processing, failed and refunded each get an icon and a word, not just a colour.
4️⃣ Refunds with consequences spelled out. The dialog says the amount comes out of your next payout and can’t be undone, before you confirm.
5️⃣ A first-day state. A new shop sees a setup checklist and a clear next step instead of an empty screen.
6️⃣ True RTL. Numbers, currency and card digits stay left to right inside Arabic text, and the sidebar and charts flow right to left.

My last project was a mobile remittance app, Wasel. Mahal is the opposite end of the product range: dense, data-heavy and built for the desktop. I wanted to show I can design both.

This is a concept project, so the data and fees are illustrative. Next I’m writing up the full case study and testing the refund flow with real shop owners.

I’m a UX/UI designer open to roles in Saudi Arabia and the GCC, especially in fintech and payments.





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